1. Collection of Personal Information
1.1. The Resolve collects your Personal Information to provide you with the best service possible. “Personal Information” may include your name, age, home address, phone number, email address, or credit card information. We may collect your Personal Information from any data you input into our Site, or any information you send us via correspondence such as telephone, email, mail, fax or directly through our Site.
1.2. We will only collect Personal Information in order to:
a) verify identity;
b) identify your preferences;
c) open and manage an account;
d) ensure you receive a high standard of service;
e) meet regulatory requirements; or
f) any other legal reasons as applied to your use of the Site.
2. Use, Disclosure and Consent
2.2. Except as specified below, we will obtain your express or implied consent to collect, use or disclose your Personal Information. You can provide consent orally, in writing, electronically or through an authorized representative.
2.3. You provide us with implied consent where our purpose for collecting, using or disclosing your Personal Information would be considered obvious or reasonable in the circumstances. Your consent may also be implied where you have received notice and a reasonable opportunity to opt-out of having your Personal Information used, and you have not provided us with notice of your opting-out, including but not limited to use for mail-outs, marketing or fundraising.
2.4. We may collect, use or disclose your Personal Information without your consent in the following circumstances:
a) when permitted or required by law;
b) in an emergency that threatens an individual’s life, health, or personal security;
c) when the Personal Information is available from a public source;
d) when we require legal advice from a lawyer;
e) for the purposes of collecting a debt or protection from fraud; or
f) other legally established reasons.
2.5. We will not sell your Personal Information to other parties without your explicit or implied consent. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose.
3.1. We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, in our discretion.
3.2. While we strive to use commercially acceptable means to protect your personal information, you acknowledge and agree that no method of transmission over the Internet, or method of electronic storage is 100% secure. We make no guarantee as to the absolute security of your Personal Information.
5. Service Providers
5.1. We may employ third-party companies and individuals to perform Site-related services on our behalf, or to assist us in analyzing our Site’s use. Such third-party companies may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Links to Other Sites
7. Children’s Privacy
7.1. If you are a parent or guardian and you are aware that your minor child has provided us with personal information, please contact us. If we become aware that we have collected personal information from minors without verification of parental consent, we take steps to remove that information from our servers.
9. Contact Us